Privacy

Privacy Policy

immiagent is built for immigration practices that handle sensitive client records. This page explains the data we collect, why we collect it, and the controls available to account owners.

Last updated: May 1, 2026

Information we process

We process account details, workspace settings, client intake information, uploaded documents, generated form outputs, audit activity, support requests, and billing details when they are needed to operate the service.

Immigration files can include passports, identity documents, contact information, education and employment history, family details, and other personal information that your practice chooses to upload or collect through the platform.

How we use data

We use data to provide document preparation workflows, client portals, checklist tracking, AI-assisted extraction, form filling, notifications, support, billing, fraud prevention, and security monitoring.

We do not sell client data. We do not use customer workspace content for advertising.

Sharing and subprocessors

We share data only with service providers needed to run immiagent, such as hosting, database, email, payment, security, analytics, and AI infrastructure providers.

When an account owner connects third-party services or sends client portal links, data may be shared as directed by that account owner.

Retention and deletion

Account owners can request export or deletion of workspace data, subject to legal, billing, dispute, security, and backup retention requirements.

Backups and logs may remain for a limited period before they are overwritten through normal retention cycles.

Your rights

Depending on location, individuals may have rights to access, correct, delete, export, or object to certain processing of personal information.

For privacy requests, contact hello@immiagent.ai with enough detail for us to identify the relevant workspace or client record.